About Dr. Carna Richardson
I am a UX Strategist and Learning Experience Designer who specializes in designing clear, accessible, and impactful digital experiences at the intersection of user experience, instructional design, and e-learning.
My work focuses on helping organizations simplify complex systems—whether that’s a federal platform, a learning management system, or a digital curriculum—by grounding design decisions in research, usability, and real-world context. I design experiences that are intuitive for users, scalable for organizations, and aligned with instructional and business goals.
With experience spanning federal UX initiatives, higher education, and workforce training, I bring a strategic, research-informed approach to every project. Whether I’m leading UX research, designing instructional frameworks, or evaluating learning systems, my goal is always the same: to turn complexity into clarity and design solutions that make learning and technology work better together.
10+ Years in Digital Education
Designing, evaluating, and improving digital learning experiences across higher education and workforce training, with a focus on accessibility, clarity, and learner success.
UX Design for Public & Private Sectors
Leading UX research and design for federal platforms, enterprise systems, and mission-critical tools—balancing usability, compliance, and real-world constraints.
Learning Strategy & eLearning Design
Creating research-informed learning strategies, instructional frameworks, and eLearning solutions aligned to user needs and organizational outcomes.
Core Skills & Tools
A strategic blend of UX design, learning experience design, front-end development, and AI-enabled workflows—focused on clarity, accessibility, and real-world impact.
UX Design
- Wireframing & interaction design
- Prototyping (low–high fidelity)
- User research & usability testing
- Accessibility & WCAG compliance
Design Tools
- Figma (design systems & collaboration)
- Adobe XD
- Miro & Canva
- Adobe Illustrator
Learning Technology
- Articulate Storyline 360
- SCORM & xAPI
- LMS platforms (Canvas, Blackboard)
- ADDIE & SAM models
Development & Platforms
- HTML & CSS
- WordPress & Webflow
- GitHub version control
- VS Code
AI Tools & Capabilities 🤖
- ChatGPT & Claude (prompt engineering)
- Midjourney & DALL·E (AI imagery)
- Figma AI, Magician, Diagram
- AI automation (Zapier, Make)
Let’s Work Together
Whether you’re designing an eLearning experience, improving a digital product, or navigating complex UX and learning challenges, I bring a research-driven, human-centered approach to every project. Let’s explore how thoughtful design can create clarity, accessibility, and real impact.
Start the Conversation