User Experience Web and Application Redesign Project

ASPR Ready Redesign Project 

Project Overview

The ASPR Ready platform supports emergency preparedness and response coordination across federal agencies. This redesign explored ways to simplify complex operational workflows, improve request management, and provide clearer visibility into response activities.

Project Type

Federal UX Redesign

Role

UX Designer

Responsibilities

User Research, Wireframing, Dashboard Design

Tools

Figma, Adobe XD

Problem & Goals

Emergency preparedness teams relied on a system that made it difficult to submit operational requests, track updates, and locate critical information during response operations.

Simplify submission request workflows
Improve search and information discovery
Automate request tracking
Increase operational efficiency
Improve communication between teams

User Research

To better understand how emergency preparedness teams interacted with the system...

What support issues are reported most frequently during response operations?
How do users currently log requests or report operational issues?
What challenges do users experience when visualizing operational data?
What do users find most difficult when navigating the current system?

Design Process

The redesign followed a structured user-centered design process focused on identifying operational challenges, defining system requirements, and iterating on interface solutions that improved usability and visibility of emergency response activities.

UX design process diagram showing stages from planning to implementation

Dashboard Design

The redesigned dashboard focused on improving visibility into operational requests and response activities. The layout organizes critical metrics, request status indicators, and reporting insights into a centralized view that enables teams to quickly identify trends, track priority issues, and monitor response operations.

Operational dashboard interface showing request metrics, charts, and reporting insights

Application Interface Design

The redesigned ASPR Ready interface focused on improving navigation clarity and simplifying access to key operational tools. The application organizes major functions such as information requests, personnel accountability, and asset tracking into a streamlined dashboard structure. This approach enables emergency response teams to quickly locate resources, submit operational updates, and monitor ongoing response activities.

ASPR Ready application interface showing operational tools and response management modules
Operational Modules
Request Submission

Key system interfaces supporting operational dashboards, request submission workflows, and information discovery for emergency response teams.

Responsive Design

The ASPR Ready platform was designed to support users across multiple devices and operational environments. Core workflows such as accessing operational modules, submitting information requests, and navigating system resources adapt to smaller screen sizes through responsive layouts and simplified mobile navigation.

Responsive ASPR Ready interface showing desktop layout and mobile navigation

Impact & Outcomes

The ASPR Ready redesign improved how emergency response teams access operational tools and submit requests during active response coordination. By simplifying navigation and centralizing key workflows, the platform provides clearer visibility into operational activity and supports faster information discovery across agencies.

Simplified request submission workflow
Improved visibility into operational dashboards
Faster access to emergency response information
Clearer navigation across system modules
Improved coordination across agencies