About Dr. Carna Richardson
I am a UX Strategist and Learning Experience Designer who helps government agencies, higher education institutions, and enterprise organizations create clear, accessible, and human-centered digital experiences.
My work sits at the intersection of user experience, learning, accessibility, and digital transformation. Whether I am improving a federal platform, evaluating a learning system, or designing digital curriculum, I ground decisions in research, usability, and real-world context.
With experience spanning federal UX initiatives, higher education, and workforce development, I bring a strategic and research-informed approach to every project. My goal is to turn complexity into clarity and create solutions that improve how people learn, work, and interact with technology.
Experience That Bridges Strategy, Design, and Learning
Combining user experience, instructional design, and digital strategy to create solutions that improve how people learn, work, and interact with technology.
10+ Years in Digital Education
Designing, evaluating, and improving digital learning experiences across higher education and workforce development with a focus on accessibility and learner success.
UX Design for Public & Private Sectors
Leading UX research and product design for federal platforms, enterprise systems, and mission-critical digital services.
Learning Strategy & eLearning Design
Developing instructional strategies, curriculum, and eLearning experiences that align business goals with user needs.
Designing Better Experiences Through Strategy, Research, and Technology
My work combines user experience, instructional design, accessibility, front-end development, and AI-enabled workflows to create solutions that are intuitive, scalable, and built for real people.
UX Strategy & Design
- User research and usability testing
- Information architecture
- Wireframing and prototyping
- Interaction design
- Accessibility (WCAG & Section 508)
- Design systems
Learning Experience Design
- Instructional design
- eLearning development
- Curriculum development
- Storyline 360 & Rise
- Learning management systems
- Learning analytics
Technology & Development
- HTML, CSS, and WordPress
- Figma and Adobe Creative Cloud
- GitHub and VS Code
- Web accessibility
- Responsive design
- Front-end collaboration
AI & Emerging Technology
- Generative AI workflows
- Prompt engineering
- AI-assisted UX research
- Content generation
- Workflow automation
- Human-centered AI integration
Let’s Work Together
Whether you’re designing an eLearning experience, improving a digital product, or navigating complex UX and learning challenges, I bring a research-driven, human-centered approach to every project. Let’s explore how thoughtful design can create clarity, accessibility, and real impact.
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